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C_WME_2506認定テキスト & C_WME_2506資格練習
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C_WME_2506資格練習 & C_WME_2506復習内容
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SAP Certified Associate - WalkMe Digital Adoption Consultant 認定 C_WME_2506 試験問題 (Q47-Q52):
質問 # 47
You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information: Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don't remember which is the correct option from a number of dropdown fields, and the company doesn't currently have any documentation that explains the dropdown fields. What is the end user behavior (pain point) you need to address with WalkMe content?
正解:B
解説:
The end user behavior (pain point) to address is thatusers do not know which is the correct option in the dropdown fields. This specific behavior directly causes the inaccurate data, as sales team members are selecting incorrect options due to a lack of guidance. WalkMe content, such as Guidance SmartTips, can provide real-time instructions for each dropdown field to ensure correct selections, addressing the root cause of the issue.
The other options are related but not the primary pain point:
* Inaccurate data(A) is the outcome, not the behavior.
* No help documentation(B) is a contributing factor, not the user's action.
* Rushing through details(C) is a secondary behavior, but the core issue is incorrectdropdown selections.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.3: Identifying Pain Points):
"Identify the specific end user behavior causing issues, such as selecting incorrect options in dropdowns, to target WalkMe content effectively, like SmartTips for field guidance." The courseGetting Started with Building WalkMe Solutionsexplains:
"Focus on the user behavior driving the problem, such as confusion over dropdown options, to design WalkMe solutions that provide clarity and improve accuracy." Option D is the end user pain point to address.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.3: Identifying Pain Points.
WalkMe Editor User Guide, "Addressing User Behaviors" Section.
Course:Getting Started with Building WalkMe Solutions, Module 3: Pain Point Analysis.
質問 # 48
Which of the following options would be appropriate to create a Segment in the Segmentation center? Note:
There are 3 correct answers to this question.
正解:A、B、D
解説:
The WalkMe Segmentation Center allows Builders to create Segments to target content to specific user groups based on attributes. Appropriate options include:
* Department(C): Segments can target users based on their department (e.g., Sales, Finance).
* Geographic location(D): Segments can use location data to tailor content by region or country.
* User Role(E): Segments can target roles (e.g., Admin, User) for role-specific guidance.
The other options are incorrect:
* IP Address(A) is not a standard segmentation attribute in WalkMe.
* Autoplay on 1 page(B) is a content trigger, not a user segment.
Extract from Official WalkMe Documentation:
According to the WalkMe Admin Center User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.3: Segmentation):
"Segments in the Segmentation Center can be based on attributes like Department, Geographic Location, and User Role, enabling targeted content delivery." The courseGetting Started with Building WalkMe Solutionsstates:
"Create Segments using criteria like Department, Location, or Role to ensure content is relevant to specific user groups." Options C, D, and E are appropriate for Segments.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.3: Segmentation.
WalkMe Admin Center User Guide, "Creating Segments" Section.
Course:Getting Started with Building WalkMe Solutions, Module 13: Segmentation Basics.
質問 # 49
What does WalkMe's UI Intelligence feature do?
正解:C
質問 # 50
You are building a WalkMe solution to help your users self-serve and prevent common support tickets from being opened repeatedly. You want to add guidance for the top three support tickets to a page on your website and make it stand out for the end user.
What is the best solution to allow for quick and easy access?
正解:C
質問 # 51
There is a new process on your site that is crucial for all employees to complete. Users need to navigate to the time submission page, log their time for the quarter, and submit it in the platform. You have created a Smart Walk-Thru for this process.
What should be the Goal?
正解:A
質問 # 52
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